Nagpur: Orange City Water (OCW) announce the launch of its revamped, cloud-based Geographic Information System (GIS) web application, a significant step in our commitment to innovation and enhancing the service experience for our customers while ensuring transparency with our client.
Designed with customer satisfaction in mind, this new system is highly secure and easy to integrate. It features comprehensive dashboards that provide stakeholders with detailed insights into digital payments, collection efficiency, complaint categories, water supply duration, volume billed, and more for all the stakeholders.
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Wednesday01 Jan. 2025
In the water industry, GIS is an essential tool, for managing water supply systems by analyzing and displaying geographically referenced information tied to unique locations. This offers a detailed view of the entire operation, enabling efficient management through proper planning, continuous monitoring, and effective action.
Our new GIS web application is designed to ensure faster issue resolution through accurate leak and contamination detection, resulting in improved service quality and customer satisfaction. It provides transparency to our clients by efficiently maintaining data, allowing for simplified and precise mapping of assets to enhance service delivery. The system encourages active community involvement, offers quick assistance with streamlined one-call support, and identifies and prioritizes critical water users for better resource allocation.
OCW’s dedication to innovation ensures we continually enhance our services for the benefit of our consumers, clients, and employees.
For more information, please contact the NMC-OCW Helpline at 1800 266 9899 or email contact@ocwindia.com.
