Systems operating on Windows worldwide are experiencing issues. Due to the impact on CrowdStrike services, people are facing system shutdowns or encountering blue screens. This has affected major banks, international airlines, and other emergency services.
Many users globally are encountering blue screen errors on their Windows systems. The outage of Microsoft servers has disrupted services from banks to airlines around the world. According to a pinned message on the company’s forum, many Windows users are seeing the Blue Screen of Death (BSOD) error. This problem has arisen following a recent CrowdStrike update and has affected a large number of users. Microsoft has acknowledged the issue. On Friday morning, their cloud services were disrupted, causing problems in various regions worldwide. This has impacted airline flights, with countries including India and the USA being affected by the outage.
Cause of the Issue:
According to Microsoft’s Service Health Status update, the initial cause of this problem is a change in the configuration of Azure backend workloads, leading to interruptions between storage and compute resources and resulting in connectivity failures. The company stated that this issue has affected Microsoft 365 services. CrowdStrike, a cybersecurity firm working with Microsoft, has acknowledged the issue. Engineers at the firm have identified the content causing the problem and have reverted the changes.
Steps to Recover:
If you are affected by this issue, the company has posted recovery steps. Users should first boot Windows in Safe Mode or the Windows Recovery Environment. Then, navigate to the C:\Windows\System32\drivers\CrowdStrike directory, find and delete the C-00000291*.sys file, and finally, restart the system normally. CrowdStrike has acknowledged the problem and is investigating the causes. They stated that they are aware of the error affecting Windows systems, with many users reporting issues. The problem has impacted millions of users, with complaints of system shutdowns or blue screen errors. This has affected major banks, international airlines, Gmail, Amazon, and other emergency services.