New Delhi: Civil Aviation ministry has come up with a host of proposed measures today that, if implemented, will empower passengers travelling by air.
To begin with the ministry proposes cap cancellation charges not exceeding the basic fare.
So next time you have to cancel your flight, don’t worry about the huge cancellation fees.
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Sat 21 Dec. 2024
So much so that the Airport development fees levied in many airport like Delhi’s IGI Airport has to be returned to the passenger as well in event of cancellations.
The ministry has also come down hard on airlines when passengers are denied boarding despite having valid tickets due to overbooking. In such instances if the airline fails to organise another flight in next one hour, the airline will have to compensate the passenger with a whopping 200 per cent of one way basic fare and airline fuel charge.
And if the erring airline fails to arrange an alternate flight within 24 hours the compensation charge will be an even steeper 400 per cent.
